Back End Editor Causes Unhandled Runtime Error - Question | JoomShaper
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Back End Editor Causes Unhandled Runtime Error

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Donna Torr

SP Page Builder 1 year ago

Hey Guys,

I'm using SPPB 5.4.2 and when trying to use the backend editor i am presented with an Unhandled runtime error.

https://ibb.co/QJ5d2RB

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2 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #175885

Hi Donna,

have you tried those tips >> https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

Your Editor worked on my side. Evidence :)

info_2798_2024.jpg

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #175888

Hi,

Thanks for contacting us and sorry for this issue. Its a browser cache issue, Please Clear your Joomla and Browser cache and check.

Read (follow all steps): https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

it helped many users so far.

-Regards.

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