Offcanvas Menu Doesn't Work On Newsberg Template - Question | JoomShaper
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Offcanvas Menu Doesn't Work On Newsberg Template

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Nabora

Template 11 months ago

Hello,

So, here's the situation... I just lost half a day of work trying to fix an issue that seems to be recurring with your templates.

The Offcanvas menu doesn't work, neither in the desktop version nor in the mobile version.

Despite all the existing posts on the forum, I haven’t found a solution...

I’ll avoid sending you multiple screenshots and instead direct you to my website so you can resolve my issue. Thank you in advance for your prompt assistance.

Have a great day, Michel

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3 Answers
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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 11 months ago #175961

Hi Nabora,

Thank you for reaching out.

I’ve looked into the issue, and it was related to the new layout you created for the header. You had hidden the original row that was responsible for the offcanvas menu. I resolved this by dragging your created row to replace the original one, and now the offcanvas menu works perfectly. Alternatively, deleting the first row would also fix the issue.

To be honest, this took quite some time to figure out.

Best regards

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N
Nabora
Accepted Answer
11 months ago #175963

Hello,

Thank you very much for your super quick response. You were extremely efficient, thank you again!

Very nice day!

Michel

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 11 months ago #175964

We’re very grateful and thank you again for your kind words. Have a nice day as well!

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