Hello,

Thank you for reaching out to us. I apologize for the inconvenience caused. Could you please share your website URL along with your admin access so that I can provide you with a solution? You can share the access details in the hidden content section for security.

Before proceeding, kindly ensure you take a backup of your site.

Thank you!

Hello

Thank you for your quick response. I gave you the information.

Hi Thanks for your quick reply maybe it comes from the template? What is certain is that it is a site that has received several template changes

I do not understand the problem with the last url mentioned which sends me back to the administration home page.

Can you give me the css code? and the place where you applied this correction on these links?

Thanks in advance

I did not apply any custom CSS. Instead, I switched to the Cassiopeia template to test the issue. I created a new menu item and added a test page with an image content layout. From this test, I observed that the CSS styling does not resemble the design shown in your previous template.

To verify, you can follow these steps:

1. Activate the Cassiopeia template as your current template.
2. Create a test page.
3. Add a new menu item to your main menu linking to this test page.
4. Then add image content addon and link it and save then check the preview.

You will notice that no additional CSS is applied to text links.

Thanks,

Hello Ah I understand but that won't help me because I have a limited time before the person from the com' leaves (as mentioned). If there is a problem with the template, I can't solve it at the moment.

I think there is a conflict between their css and SPPB's css anyway! By the way strange, on my test page, I don't understand but it seems to work? https://www.altius.fr/fr/test.html

Can you put me a css so that it also works on the backoffice side? Thanks in advance

I have resolved the issue by applying some inline CSS directly to the <a> (anchor) tag. Additionally, I removed the unnecessary <span> tags nested inside the anchor tags.

I upgraded your SP Page Builder Pro to the latest.

Is there anything else I can assist you with?

Best Regards,

Hello

1/ Thank you very much but how or did you make this modification to have the css file!?

2/ Can you give me the url of your image https://prnt.sc/eTL3AUmd-kaZ because strange I do not see the same thing with https://www.altius.fr/fr/test.html !!

Otherwise, by going to https://www.altius.fr/administrator/index.php?option=com_modules&view=module&layout=edit&id=396&client_id= a) If I click on [edit widh Frontend editor], I get the error message "Oops... You went too high! This page no longer exists" b) If I click on [edit widh backend editor], I get an error page "Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'call') Please open the browser console for more information! Call Stack l (2:1377879) 4805 (2:6578) Function.l (2:1377879)"

latest firefox version

3/ SPPB update The current version is a bit old. I won't have any problems updating to the latest version?

To view the CSS and link, navigate to your pages and click on the three-dot menu (...) in the image content section. Then, click on the</>code icon. Here, you will see the inline CSS code and the link, which you can modify directly from this section.

I have also attached screenshots for your reference. To resolve the error, please ensure you clear your browser cache as well as Joomla’s cache.

Thank you!

Hi

thanks for your support

1/ modification ok I understand that you did not add css code but cleaned the link in the source code. Is that it? and the person must check that they have the same thing?

I deleted the cookies and emptied the cache. There is no more bug with Firefox, I reproduced the same error with the brave browser.

Can you check on your side with the latest version of brave?

2/ Can you give me the url of your image https://prnt.sc/eTL3AUmd-kaZ because strange I do not see the same thing with https://www.altius.fr/fr/test.html !! see https://pic.infini.fr/gallery#IzaYWfX8/sXe2Fc41.png

3/ update SPPB The current version is a little old. I won't have any problems updating to the latest version?

Hello Sorry to bother you again but since the person has to leave. I will need you to look and answer my questions Regards

Hello HDcms

In the absence of Ziaul, I have checked the test page on both Chrome and Brave browser. It shows fine and exactly the same.

prnt.sc/xfJVQOmREKJF

You can update to the latest SP Page Builder. Hopefully, you will not face any issue.

Best regards

Hello

Thank you for taking over The problem mentioned access to the modification of the module where I am with the impossibility of access (see old screenshots) Administrator See the URLs in hidden copy

If you hope that I do not encounter a problem by doing the SPPB update, I will wait a little because I would have needed to be sure not to have time to spend on this action.

Regards

Hi This is becoming urgent, I can no longer modify these addons on the administrator or site side (see the 2 links) !!

What can't you edit? I have taken another addon on the page and saved it.

HI see the 2 urls tested with the feedback below

Hello For now I'm stopping this project because the manager has left.

Hello I'm getting back to you because I have a new slot this week to fix the problem after updating the extensions on a test site Fortunately because the layout is broken on many pages with SPPB https://test.altius.fr/fr/accompagner.html https://test.altius.fr/fr/contact-fr.html https://test.altius.fr/fr/installer.html https://test.altius.fr/fr/former/nos-certifications-et-qualifications/information-generales-formations.html

To compare with the site without the updates: https://www.altius.fr/fr/accompagner.html ...

Can you look to help me solve this as soon as possible? I give access directly if necessary

I have an SSL certificate problem that the host has still not answered me for several days but that does not prevent us from moving forward Regards

Hello I think I was able to fix the problem at the theme level. I still have the same problem already stated of the impossibility of editing a SPPB page from the front-end On the edition of page 111 https://test.altius.fr/fr/edit/111.html I have this message "Oops... You went too high!

This page no longer exists" Please tell me how to fix this

Hi I'm closing access tomorrow because after I'm leaving. I would have really appreciated it if you could look at it to tell me how to solve this problem.

Hello If they are good I just checked. Maybe confusion in naming userid (1st) and passweod (2nd) Regards

Sorry, it is not working. Please share your admin access.