Keep Getting An Error When Trying To Add An Image - Question | JoomShaper
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Keep Getting An Error When Trying To Add An Image

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Ashley

Template 11 months ago

I am developing a website using the EDUCON template, 90% of it is working correctly, but whenever I try add an image in SP Page builder i get an error, I have tried my best to workaround the issue, but its becoming a problem, how do I fix this issue? I have attached a screenshot of the error and where i add an image.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176154

Please recheck the credentials you provided.

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Ashley
Accepted Answer
11 months ago #176169 
Hi, apologies - added correctly - see attached.
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176171

Everything is working perfectly from my side. I have created a page named 'test.' Could you please replicate the issue there so I can check it?

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Ashley
Accepted Answer
11 months ago #176172

I added a person, and an image and now it throws an error, see preview of the test page, thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176178

Please check now. I have make chenges in your JRoot/templates/shaper_educon/sppagebuilder/addons/person/site.php file.

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Ashley
Accepted Answer
11 months ago #176265

Thanks, now i can add images, but your changes have messed up another page here: https://www.laerskoolsilverton.co.za/index.php/information - this is the menu item link "more information" - please check, thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176269

Please check now. I have make chenges in your JRoot/templates/shaper_educon/sppagebuilder/addons/feature/site.php file.

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Ashley
Accepted Answer
11 months ago #176290

Thanks, now the home page is stuffed? but we getting there ;) https://www.laerskoolsilverton.co.za/index.php

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176302

Please check now.

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Ashley
Accepted Answer
11 months ago #176304

Thanks Atick, i think its good for now, will let you know if I pick up any additional errors, thanks for your assistance.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176306

You are welcome

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Ashley
Accepted Answer
11 months ago #176409

HI Atick

I added a URL (Link) to one of the modules on the home page, and its throwing an error again? please check, thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #177125

Hello Ashley,

I sincerely apologize for any inconvenience caused by the delay in addressing your concern. There was an issue with the addon that required additional time to resolve.

I’m happy to inform you that the issue has been fixed, and everything should now function smoothly. Please check and let us know if you encounter any further issues.

Thank you for your patience and understanding.

Best regards

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