SPPB Articles Addon has A Gap In 2nd Column Masonry Layout In Safari (displays Correctly Display In Chrome, Firefox, Opera, Brave - Question | JoomShaper

SPPB Articles Addon has A Gap In 2nd Column Masonry Layout In Safari (displays Correctly Display In Chrome, Firefox, Opera, Brave

Karen Dunne

Karen Dunne

SP Page Builder 11 months ago

This page: https://sabocustombuilders.com/questions

is an SPPB page and uses the articles addon. There's a gap at the top of the second column, only in Safari. See https://monosnap.com/file/wyeqf9GpoJmmhU2nbr11MfDCVlROM5

Here are a few screenshots of the settings: https://monosnap.com/file/iDmPneF1U2Qre7sIlJtdDOyaAa6KSC https://monosnap.com/file/XKdBJJlihknrPCLgEAMLer5aSGqOnh https://monosnap.com/file/5YZnKQkvS9QJdsVBVsKcimSBAF8LTq

Can you help?

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3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #177287

Hello Karen Dunne,

Thank you for bringing the issue with the gap at the top of the second column on Safari to our attention. We sincerely apologize for any inconvenience this may have caused.

After carefully reviewing the problem, we have identified an issue within our product that appears to be affecting the display on Safari. We have already informed our development team, and they are investigating the matter to ensure it is resolved promptly.

We appreciate your patience and understanding as we work to address this. We are confident this issue will be resolved in a future update. Please don’t hesitate to reach out if you have any additional concerns or questions in the meantime.

Thank you for your continued support.

Best regards

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Karen Dunne
Karen Dunne
Accepted Answer
10 months ago #177748

Hello Atick,

Was the fix included in today's release, i.e. Version 5.4.3?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177835

Hello Karen Dunne,

Thank you for reaching out. Unfortunately, the fix you mentioned has not been included in Version 5.4.3. It may also not make it into the next release, as the development for that version was already completed before we were informed of this issue.

However, please rest assured that we are aware of its importance and are working to address it. We aim to include the fix in an update following the next release.

Thank you for your understanding and patience. Please let us know if there's anything else we can assist you with.

Best regards

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