No way to make coupon work as it should
we have just published items with taxes include in price
for a some strange reason easystore still apply discount wiht taxes
for esample
96,62 - 10% discount=
96.62 - 9,662 discount = 86,958
just a little bit confused why 106,62??
thx
Hello claudia
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Best regards
added login pass
thanks for support!!!!
Currently, discount is applied on the total amount. Do you want the discount to be added without the tax amount? Let me know your requirements. I will share your idea with the developer team.
Hello Ofi Khan
Sorry guys, I probably didn’t explain myself clearly. The coupons are being applied incorrectly. Here’s a clearer example for you. Please review this order with coupon and let me know.
(96-10%) +155 = 106,38
Thanks!!
I have got the issue. Thanks for your clear explanation. I have shared it to the developer team. It will be fixed soon.
Dear Ofi Khan,
I appreciate your update regarding the next scheduled release. However, I must express my disappointment, as this situation is causing significant issues with my client. I had been led to believe that Easystore was a fully functional product, only to discover that the coupon functionality is not usable.
This has negatively impacted the trust and reliability we were aiming to establish. I kindly urge you to prioritize resolving this issue as soon as possible, even if it requires allocating additional resources.
Your understanding and swift action on this matter would be greatly appreciated. Please keep me informed about the progress and expected timeline for the resolution.
Best regards
Coupon issue is already fixed in our development environment. It will be released in the next update. I appreciate your patience on this matter.
Great!! But not In my custumer solution.. When will It be realeased?
It might take time to release. I have installed the fix on your site. Please check your issue now.
testing
