'Buy Pro' On All PageBuilder Sections Even Though I have Pro - Question | JoomShaper
Back to the questions

'Buy Pro' On All PageBuilder Sections Even Though I have Pro

DC

Dave Cleworth

SP Page Builder 10 months ago

Hi

I'm using Joomla 4.4.9 and I have activated PageBuilder 5.4.3 Pro in the component settings (email and activation key) but all sections still say 'Buy Pro'. I can't seem to be able to fix it. I have seen this issue on another thread but that user found it fixed itself and it was described to maybe be a cache issue. I have cleared cache but no joy.

I have added the domain name under my Dashboard for the templates AND for PageBuilder.

Any ideas how I can access all of the Pro sections please?

Thanks

0
Website
https://sabif.org.uk
3 Answers
Order by
Oldest Newest Votes
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #177815

I reinstalled component (1st step), then checked your site, and everywhere you have working PRO features. You're welcome. The things I do for England.

info_2922_2024.gif

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #177814

Hi Dave,

Have you saw tip 01. from here >> https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

We have a lots of tips, also in case of emergency / panic mode ;]

0
DC
Dave Cleworth
Accepted Answer
10 months ago #177818

Thank you so much Paul - legend!

Apologies, I hadn't spotted the troubleshooting guide 🤦‍ I will know for next time :)

One happy Englishman here!! Haha, thank you again Paul!

0