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Multiple Shipping Methods

NN

Nick Nickson

EasyStore 10 months ago

While having 3 shipping methods in the backend of the website only 1 (the first one) is rendered in the checkout stage. I need all 3 of them in the checkout as they are all valid options. They are all assigned to the same country but as mentioned only the 1st one appears. If I deactivate the 1st one then only the second one appears.

How can I have all 3 possible shipping methods available ?

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3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #177997

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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NN
Nick Nickson
Accepted Answer
10 months ago #178226

I solved the issue whith the shipping but I located another problem. When adding products to the cart, it says the cart is empty. After about adding 3-4 items then it updates and shows the cart icon on the top to be populated with items.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #178604

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.

Best Regards

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