Icons Disapear - Question | JoomShaper
Back to the questions

Icons Disapear

Yiannis

Yiannis

Template 10 months ago

Hello. I have installed Kidzy template. I observe that Icons (facebook, X, instagram, etc) disappear on some pages like https://poligloto.gr/i-akadimia/courses.html.

0
5 Answers
Order by
Oldest Newest Votes
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #178012

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
Yiannis
Yiannis
Accepted Answer
10 months ago #178013

Hello.

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #178015

Please check now.

0
Yiannis
Yiannis
Accepted Answer
10 months ago #178016

Hello. It's working fine now. What was the problem?

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #178020

I apologize for any inconvenience caused. I have identified some issues in our template and have temporarily resolved them through code updates. A more comprehensive fix will be included in the next template update. Thank you for your patience and understanding.

0