Hi
Something really strange happens in my website: 80ils.co.il
The content load perfectly at desktop, and also at responsive mode through developer tools, but at the mobile it is just disappear. It was OK until few days ago, and there was not any update on the website.
Can you help me with that please?
Thanks
Yossi
Staff replied
SP Page Builder
Sp pagebuilder content not load in mobile
7 replies
Atick Eashrak Shuvo Staff
Hello Yossi,
Thank you for reaching out and bringing this issue to our attention. I sincerely apologize for any inconvenience caused.
To assist you better, could you please provide the URL of your website and administrator access (in the hidden content)? This will enable us to investigate the issue more thoroughly and identify the cause of the content disappearing on mobile devices.
Looking forward to your response so we can resolve this matter promptly.
Best regards
yaibinder Asked this
Thank you
attached
Yossi
Atick Eashrak Shuvo Staff
Is your website completely failing to load on mobile devices?
yaibinder Asked this
no. only page builder content not load, and also only at mobile- it load successfully at deaktop, and successfully load at responsive mode and mobile emulator at chrome.
Atick Eashrak Shuvo Staff
Could you kindly share screenshots indicating which specific sections are not loading?
yaibinder Asked this
at this page for example:
https://80ils.co.il/travels/121-romania-craiova-sibiu
that is the result: https://ibb.co/VDr9Smy
Atick Eashrak Shuvo Staff
I don't find any issue. The page loading perfectly in my mobile https://files.fm/u/gxu6qmtfvg
yaibinder Asked this
that is really strange. it works fine on my android, but bit in iphone
Atick Eashrak Shuvo Staff
Which browser you are using. I have tested on Chrome and Safari, both working fine.
yaibinder Asked this
it looks like some css responsive issue, ill check it.
thanks!
Atick Eashrak Shuvo Staff
Hi there,
Could you please confirm if you are able to resolve the issue or if any further assistance is required?
Looking forward to your response.
Best regards
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