Ensure 2.0.1 Theme Update Removes Burger Menu - Question | JoomShaper
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Ensure 2.0.1 Theme Update Removes Burger Menu

L

Laurent

Template 10 months ago

Hi, Ensure 2.0.1 theme update removes burger menu on mobile. I had this on 2 websites and had to restore backups

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8 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #179164

Hi

Thanks for contacting us. Could you please give me your site URL and also a screenshot of your issue? It seems ok in my end.

https://prnt.sc/VgCSCIk4Irzu

-Regards.

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L
Laurent
Accepted Answer
10 months ago #179185

https://ilios-conseil.com/

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #179218

Hi

Could you please keep a full site backup and give me your super admin access? So that I can check.

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L
Laurent
Accepted Answer
10 months ago #179226

Here are the accesses

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #179375

Could you please check your credentials? I cant access on that.

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L
Laurent
Accepted Answer
10 months ago #179439

Try again, it works for me

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 10 months ago #179730

Hi

It seems ok in our side. Could you please keep a full site backup and reinstall the template?

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L
Laurent
Accepted Answer
9 months ago #179993

OK, I'll give up.

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