Multi-Row Header Forcing Logo To Second Row
Matt Hunt
Hello, Trying to use the Helix ultimate multi-row predefined header on a site, but when reducing the screen size down the logo is forced down to the second row. How can I keep the logo on the top row? Please see screenshot https://snipboard.io/gmRFAE.jpg
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Matt Hunt
Accepted AnswerThanks!
Matt Hunt
Accepted AnswerThanks, but any chance of keeping the logo a little larger? and/or making the row stay larger to accomodate it? Just seems to drop in size a little too much.
Matt Hunt
Accepted AnswerHi, Right now it shows like this: https://snipboard.io/zsUu3G.jpg
I'd like it to be more like this: https://snipboard.io/rCldgE.jpg
Thanks
Matt Hunt
Accepted AnswerMuch better! Thank you!
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)
Matt Hunt
Accepted AnswerHi, I've another site doing the exact same thing. How was this fixed the first time? https://snipboard.io/6oiI7Q.jpg
Also, this is a wide logo/header and need its width to be corrected to look more like this https://snipboard.io/YMhvSl.jpg
The Helix template is NOT the live template yet, please don't make it live.
Matt Hunt
Accepted AnswerMy apologies, I should have included this URL which is the only one at the moment using Helix framework. I'm in the process of redesigning using Helix https://blisteredfingers.com/welcome
Toufiq
Accepted AnswerCould you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.
Matt Hunt
Accepted AnswerHere is the login information again. I did have it with the original question