Hello Brian,

Thank you for reaching out to us. To help address your concerns, could you please provide the backup of the files and database you are using in XAMPP?

Thank you!

Updated info... I even deleted all files from ftp and reuploaded just in case there was a missing error. Still getting the same errors and no access to admin panel. This is a migration from xampp to online server. Joomshaper products have been giving all kinds of issues when it comes to starting new sites. Never happened before Joomla 5.

Hello,

Thank you for your patience.

I am actively investigating the problem and will update you as soon as I have more information.

I appreciate your understanding!

Best regards,

I have built the skeleton of a site on XAMPP, and uploaded to server. I CANNOT get the admin panel to load and get errors.

Hi.

Such problems are often found when moving from a local server. If you have not faced this before, then you were just lucky. That is why users who do not have experience in administering servers are not recommended to use a local server for development. If you do not have enough experience with this, always develop a site at a real hosting.

The PHP version is far from all that you need to pay attention to. Check if your hosting corresponds to Joomla 5? The fact that in the stack of errors you see Helix does not mean that the reason is Helix. This is just a chain reaction to something else.

I assume that the MySQL version at your hosting does not meet Joomla 5 requirements

We are currently using Joomla 5 on multiple sites and the service we use has never been behind on requirements.

The only reason we are using Xampp is because Easystore would crash the entire site when installing on server. Nobody could solve this and was suggested to me to install locally then migrate.

I am not saying I have not made a simple error. But requirements are not the issue. If you google the inital post, others have had the same issue with no confident solution.

https://www.joomshaper.com/forum/question/20091

Hello,

I apologize for the delay as the last two days were our holiday. I am currently reviewing the issues you reported. Please allow me some more time to resolve them.

If the site is working on your local server, could you please provide me with an Akeeba backup file taken from your local server?

Thank you for your cooperation.

Hello,

On my live server your site is working fine, I restore it from your Akeeba backup file. Please, check your server configuartions.

Thanks,

Ive done all I know to do...getting same errors.

I deleted all files from server, uploaded akeeb kickstart and the backup file. Ran through the process with no errors. Yet when I go to domain admin, I get the same error as before.

So now ive done the backup through ftp and also with akeeb. Both with same error.

After a couple days, you came back with "check configuration." You have to be more specific as we checked that from the beginning. Not sure what im supposed to be seeing.

Easystore install was crashing my site. So you all told me to build using xampp and install from there....then upload the site to live server. Ive done all that you requested, but the upload and the akeeb backplan is not working with same error. Ive followed every step asked of me. Please give me more than check configuration.