Captcha - Recaptcha V2 Continuous Loop - Question | JoomShaper

Captcha - Recaptcha V2 Continuous Loop

Massimiliano

Massimiliano

Template 10 months ago

Good morning and happy new year, I am writing to you because I have a problem with the captcha V2 on the password reset page. I had already asked for help for the same problem on another site. You solved the problem but I don't know how it was solved so I ask you to help me again and if possible describe the steps to solve it in the future for other sites I have created

The problem is for the captcha V2 for password reset, it keeps looping without stopping. How can I solve it? The page is as follows: https://www.altrapagina.it/registration.html?view=reset

I tried to regenerate the keys but it doesn't work

Can you help me? Thank you

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #179792

Hello Massimiliano,

Good morning and Happy New Year!

Apologies for the inconvenience caused. I have reviewed the issue with the Captcha V2 on the password reset page, and I have made the necessary adjustments to resolve it.

Specifically, I modified the file located at:

JRoot/templates/Shaper_news365/html/com_users/reset/default.php

This modification ensures that the Captcha integration works seamlessly without entering a looping state. Please verify the functionality on the password reset page at your earliest convenience.

Please let me know if you encounter any other issues.

Best regards

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