Request Failed With Status Code 500 - Question | JoomShaper

Request Failed With Status Code 500

MM

moreno miolato

SP Page Builder 9 months ago

Hi there, i have the a problem with page builder Joomla! 5 Normally i see all my pages but now i have: "Request failed with status code 500" and i dont see any pages :-( ... great problem because i cant modify and create new pages.

  • Joomla! core to 5.3.2
  • I have php Versions PHP 8.3.14
  • Page Builder the last version

I have clean browser cache and Joomla! cache, so ... in "new window dark mode" doesnt works too. Please help me! Thank your.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180598

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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MM
moreno miolato
Accepted Answer
9 months ago #180600

Ok,thanks Toufiqur.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180608

Contact your hosting provider and tell them to increase memory limit.

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MM
moreno miolato
Accepted Answer
9 months ago #180611

Done it! I have increase the memory limit and now i can work on it. Thanks soo much.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180614

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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