"Request Failed With Status Code 500" After Upgrading To 5.0.9 - Question | JoomShaper

"Request Failed With Status Code 500" After Upgrading To 5.0.9

FUTURECLIENT

FUTURECLIENT

SP Page Builder 7 months ago

Hi,

I upgraded SP Pagebuilder with the latest version 5.0.9 which hasn't caused issues with other websites, but now I can't edit pages on the website. I understand 500 errors are usually server realted, but this didn't happen until I updated to this version.

I have tried restoring Databases and Files from the server and also Akeeba Backup, but it doesn't seem to make a difference, as if this is stuck. This has been attempted 3 times.

I cannot upgrade to PHP 8 or higher as the whole site goes down (I need to upgrade to Joomla 4 which is being prepared)

I am able to view pages via the frontend using Shared Sessions, but I cannot save. I get the error "Unknown column 'content' in 'field list'"

Joomla: 3.10.12 SP Pagebuilder: 5.0.9 PHP: 7.4

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2 Answers
FUTURECLIENT
FUTURECLIENT
Accepted Answer
7 months ago #130695

Managed to get my hosting to revert a backup

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #130717

Hi

Thanks for contacting us and Glad to know that your problem is fixed now.

-Regards.

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