Page Builder "Request Failed With Status Code 500" After Joomla 6 Update - Question | JoomShaper

Page Builder "Request Failed With Status Code 500" After Joomla 6 Update

RB

Ralf Besl

SP Page Builder 2 weeks ago

Hi,

I updated to Joomla 6 and now I can't save any pages anymore with the Page Builder Pro. I always get a "Request failed with status code 500" notification at the bottom.

0
9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #217809

Hello Ralf Besl,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Also, share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

0
RB
Ralf Besl
Accepted Answer
2 weeks ago #217818

I added an admin user for you to check it in the hidden content. Let me know if you need any more information. Nothing was changed except that Joomla 6 Update.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #217850

I would like to check the issue on my localhost. Please allow me to take an Akeeba Backup of your site. Then I will work on my localhost and share the fix with you.

0
RB
Ralf Besl
Accepted Answer
1 week ago #217866

Hi Ofi,

okay, please go ahead.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #218030

I have found the issue. I have disabled JEvents extensions from the site. Now SP Page Builder page saves fine.

prnt.sc/1T2UCX0lIylZ

0
RB
Ralf Besl
Accepted Answer
1 week ago #218035

What if we need the JEvents extension?

0
RB
Ralf Besl
Accepted Answer
1 week ago #218063

Could you tell me the error that was responsible? Like was it a specific code line in the JEvents extension?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #218422

Sorry for my last reply. It was a typing error. I have no clue about the issue. Please talk to JEvents developer team.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #218043

I am not sure what caused the issue. You can contact the JEvents support to check it.

0