Request failed with status code 500 going from SP Page Builder 3.8.10 to 5.4.3 upgrading to Joomla 5.2.2 from Jx3 - Forum | JoomShaper
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Request failed with status code 500 going from SP Page Builder 3.8.10 to 5.4.3 upgrading to Joomla 5.2.2 from Jx3

Asked by Brandon Doyle 1 year ago Last activity 1 year ago

I am having this same issue going from 3.8.10 to 5.4.3 after upgrading to Joomla 5.2.2

When i want to edit the pages i get Request failed with status code 500

Pages are not possible to edit

Could you help?

2 replies

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Ziaul Kabir Staff
1 year ago

Hello Brandon,

Thank you for reaching out to us. It seems your site is not supporting PHP, which might be due to using an older PHP version. Please upgrade your PHP version first to resolve this issue.

Site Url: https://www.clone.one.engageinc.com/

Thanks!

Brandon Doyle Asked this
1 year ago

Hello the Site is a Clone located on a subdomain while I test the upgrade, so it shares the PHP version with the older site that only can run on 7.4. While I had PHP 8.3 running is when this issue happens.

Is there a simplier way to import the older SP Pagebuilder Pages to the new version besides going into each page and hitting export (as I have hundreds of pages)?

As 3.8.10 doesnt support mass export.

Would you like a copy of an Akeeba Backup to see for yourself?

Ziaul Kabir Staff
1 year ago

Yes, please share your backup file so I can check it on my end.

Thank you!

Ziaul Kabir Staff
1 year ago

Hello,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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