Article Layout Problem - Question | JoomShaper

Article Layout Problem

GZ

Ghada Zoubi

Template 9 months ago

Hello I am using newsberg template it was Joomla 4 then I upgrade it after that when I use Article layout addon it not appear and if I activate it through layers it gave me 500 error please see https://www.loom.com/share/376f22bdc3524c95864bf0e335e1a2ce

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180664

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please check now and let me know.

Updated two files.

  1. /templates/newsberg/error.php

error.php.zip

  1. templates/newsberg/sppagebuilder/addons/articles_layout/site.php

site.php.zip

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180663

Hi Ghada Zoubi,

Thank you for reaching out, and I apologize for the inconvenience.

The issue was related to two overridden addons from the template installation. The updated overridden code wasn't being applied due to an issue in the templateDetails.xml file. I have fixed this for you and have also informed the development team.

Please check and confirm if everything is working fine now.

Best regards

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amfilochios
Accepted Answer
9 months ago #180976

Good evening, I updated the 2 files. The problem still exists! https://ibb.co/DQb3fNK

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #181027
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amfilochios
Accepted Answer
9 months ago #181109

Good evening , I would like to see the values from Choose Layout. They are not showing up for me.

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amfilochios
Accepted Answer
9 months ago #181122
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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #181141

We will fix it as soon as possible. Please use the front end editing. Thanks

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amfilochios
Accepted Answer
9 months ago #181284

hi . any news about this issue?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #181289

Not yet done. Allow me one more day.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #181333

Hello amfilochios,

I sincerely apologize for the inconvenience and delay. The issue has now been fixed. Could you please check and confirm if everything is resolved on your end?

Thank you for your patience and understanding.

Best regards

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amfilochios
Accepted Answer
9 months ago #181345

Hi again... it'w still empty. Please check attachment.

https://ibb.co/zGX50xs

have to do any action ?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #181346

Could you please provide the administrator access credentials for the site you are currently referencing? It appears the access details shared earlier are for a different site.

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amfilochios
Accepted Answer
9 months ago #181352

please check hidden content

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #181354

Please check now

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amfilochios
Accepted Answer
9 months ago #181370

its ok Thanx

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #181372

Please marked the issue as solved.

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amfilochios
Accepted Answer
9 months ago #182444

solved

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