Blank Frontend Page After Uppdating SP PB 5.3.4 To 5.4.4 - Question | JoomShaper
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Blank Frontend Page After Uppdating SP PB 5.3.4 To 5.4.4

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ober_tun

SP Page Builder 9 months ago

Hello.

Are there known issues after updating to the new SP PB Version 5.4.4?

I have upgraded from 5.3.4 to 5.4.4 and now only have a blank white frontend page now. If i reinstall the old verison, it works.

Also the HOME page can´t be opened and edited anymore in SP Page Builder -> Pages.

Only get this error: Your session has expired! Please login again to continue. If you reload this page, you may lose your data.

Clearing chace, restaring site etc. does not help...

My Joomla and PHP versions are the newest PHP-Version 8.3.12 Joomla! 5.2.3 Stable

Thank you.

BR Daniel

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Website
https://www.oct-marine.com
11 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180732

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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O
ober_tun
Accepted Answer
9 months ago #180735

Hi Toufiqur.

ok, done.

BR Daniel

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180736

Super administrator access, Please.

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ober_tun
Accepted Answer
9 months ago #180738

ok now from administrator to super user :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180740

Contact your hosting provider to increase memory limit.

https://prnt.sc/0_8BtiGMYzaw

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O
ober_tun
Accepted Answer
9 months ago #180796

Hello.

World4you did increase it now, but it still doesn´t work...

BR Daniel

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180805

Please contact your hosting server provider. And tell them to visit your site.

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ober_tun
Accepted Answer
9 months ago #180807

i did already, and they have increased the limit. More is not possible. But it still does noch work

So this means, i would have to work with the old version of SP PB on this site in the future? < 5.4.x ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180808

Please visit your site and you will see the problem.

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O
ober_tun
Accepted Answer
9 months ago #180835

Hello. I have downgraded the SP PB. It´s fine now. Could you please tell me, what you have changed in the backend, as it now shows DEPRECATED:.... Text on the top of the site. Should be changed back to normal. Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 9 months ago #180838

Check now. Thanks

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