Page Builder Backend / Front Editor Issues - Question | JoomShaper
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Page Builder Backend / Front Editor Issues

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Steven Gourlay

SP Page Builder 9 months ago

I have started to noitce issues with page builder, i have some sections in the back end that have multi columns with images / text etc and these now look broken in the back end ie you cant select whats there or see the properties. I have checked this with chrome / safari / firefox and the same problem.

They look fine in the front end but i cant select them on the backend to edit anymore.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #181637

Hello Steven,

Thanks for reaching out to us.

The issue could be due to outdated extensions, browser cache, or plugin conflicts. Here are some quick steps to resolve it:

  1. Clear Cache: Clear your browser cache or try incognito mode.
  2. Update SP Page Builder: Ensure you’re on the latest version.
  3. Check for Conflicts: Disable third-party extensions/plugins or test with a default Joomla template.
  4. Debug Console: Use developer tools (F12) to check for errors in the browser console.
  5. Reinstall SP Page Builder: Download and reinstall the latest version to fix potential file issues.
  6. Frontend Editor: Use the frontend editor as a temporary alternative.

Please, let us know is it help or not?

Best regards!

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