Staff replied SP Page Builder

Issue Between Backend and Frontend Editor in SP Page Builder

Asked by Samuel Desloges 1 year ago Last activity 1 year ago

Hello everyone,

I’m currently facing an issue with SP Page Builder.
When I edit a page in the Backend Editor, everything displays correctly (sections, columns, text blocks, icons, etc.).
In normal view (non-edit mode), the page also displays perfectly on the website.
However, when I switch to the Frontend Editor, the page appears empty, showing only the background image and the template’s navigation bar.

❓ How can I fix this?

Thanks in advance for your help!

1 reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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