Can't Use Addons For New Sections - Question | JoomShaper
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Can't Use Addons For New Sections

KB

Ken Brown

SP Page Builder 9 months ago

In Pagebuilder I can not put any Addon in any new sections. I can add Addons to sections that are have already been built but not on a new section. I have tried adding various number of columns to the sections but that doesn't fix it. I have the latest version Pagebuilder, tried the default template, cleared my browser cache. Nectar template. Seems to be random

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4 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #181908

Hi Ken,

Thanks for reaching out. I’ve tested adding new sections and addons, both on new pages and existing ones, and everything seems to be working fine on our end.

Could you confirm if the problem occurs on a new page only, or is it happening with existing pages as well?

In the meantime, I recommend clearing both your Joomla cache and your browser cache, as that can sometimes help with unexpected issues.

Please let me know how it goes, and I’d be happy to assist further if needed.

Best regards,

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KB
Ken Brown
Accepted Answer
9 months ago #182005

Thanks. It's human error on my part. It had to do with Easystore. I needed to add from the Easystore to a column before I can add from the Easystore List to that same column. I think.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182021

Thanks for your clarification.

In Easystore, there are specific addons designed to work with dynamic data. You can also use our normal addons if needed, but they won’t fetch dynamic data from Easystore.

Additionally, in a regular SP Page, you cannot add Easystore addons because they are built to fetch dynamic data from the store.

Hope this helps! Let me know if you have any further questions.

Best regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #197127

Hi,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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