Bottom Shape Not Working - Question | JoomShaper

Bottom Shape Not Working

GZ

Ghada Zoubi

Template 9 months ago

Hello I am using visualin Template and when I add bottom shap to a section it not workimg https://prnt.sc/lYNhFYCfzv1F

https://prnt.sc/8Kd0TgdqMl-B

also in the same template I cant Upload any video to my administrator !!!

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3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182619

Hello,

Thank you for reaching out to us.

I have added the MIME type (video/mp4) to your global settings, so you should now be able to upload MP4 videos without any issues.

Regarding shape in your Patra page, I can see that the Bottom Shape can be applied, and I did not notice any issues on my end.

Could you please provide a screenshot of the issue you are facing? This will help us better understand and assist you.

Looking forward to your response.

Best regards,

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GZ
Ghada Zoubi
Accepted Answer
9 months ago #182634

Thankx in the home page please scrol down to here : https://prnt.sc/mJU87HFKnOTw check in front end and you will see that there is a bottom shape : https://prnt.sc/lYNhFYCfzv1F but in the page it not appear

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182680

Hello,

Thank you for your reply. I have created a new section and added the content from your previous section. The shape is now working. You can adjust this section if needed.

Is there anything else I can assist you with?

Thanks,

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