Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screencast video of your issue? You can use it for uploading screencast video.

https://www.loom.com/looms

-Regards.

As you can see, the current collections are working well. However, as soon as I create a new one, it’s not visible in PageBuilder. I can only find it if I go through a menu > EasyStore > single collection. I can add products to the already designed collection.

Could you please keep a full site backup and give me your super admin access? I need to check.

Ok

Have you already found a solution?

Hi

I have informed our team about it. It may take some time to check. Allow us some time please.

Hello Hans,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I have found your issue. For further investigation, I would like to check it on my localhost. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial.

Best regards

Fantastic news! How do I share the ZIP file?

You can upload in Google Drive, Files FM etc. platform and share the linke to the file here.

Ok

I have fixed your issue. Please check your page.

Collections on the "doseerpompen" page are indeed working fine, but on other pages (such as /stofzuigers) or new collections on other pages, they still do not work.

Please take a new EasyStore Product List addon and choose the collection. It will work.

Ok, you’re right, I can see the collections again. However, the products I add to those collections are not displayed; instead, random products appear.

I have checked but could not fiind this issue. Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser.

I cleared the Joomla and browser cache and tested the issue in both Safari and Chrome. Unfortunately, the problem remains the same: when I create a new collection, it always shows the same random products.

Please use this settings on the Product List addon. Hopefully, it will work.

prnt.sc/CHVa41GuHx9g

Hello Ofi, I found it! As soon as I activate "Pagination," it stops working.