Missing Arrow In Image Carousel - Question | JoomShaper

Missing Arrow In Image Carousel

SB

Stephen Bishop

SP Page Builder 8 months ago

Hello, I have updated SP Page Builder. I have even tried uploading fresh but the right arrow is totally missing.

I also check the source html I dont see it been generated at all.

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10 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #184401

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

1
SB
Stephen Bishop
Accepted Answer
8 months ago #184747

I have included my logins for you. Let me know if you need anything else.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #184779

Apolozy for the inconvenience caused. There is an issue in the latest version of SP Page Builder that affects the display of the right arrow. Our team is aware of this and it will be addressed in the upcoming update.

In the meantime, I have applied a fix directly to your site, and the issue should now be resolved. Kindly check and let me know if everything is working as expected.

Thank you for your understanding and patience.

Best regards

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AL
Antonio Lima
Accepted Answer
8 months ago #185413

Hello. I have the same problem. Will a fix be released on a upcoming update?

Joomla 5 SP Page Builder 5.5.2

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185440

Apolozy for the inconvenience. The fix will be included in the upcoming update. However, if you require an immediate solution, kindly create a new forum post detailing your issue, and we will assist you as soon as possible.

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AL
Antonio Lima
Accepted Answer
8 months ago #185606

I downgraded SP PageBuilder until next update. It works ok with previous version

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 8 months ago #185610

In theory it would be better to have current version of SPPB , but with file sp_carousel.js taken from older version.

Path: components\com_sppagebuilder\assets\js\sp_carousel.js

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SB
Stephen Bishop
Accepted Answer
8 months ago #184923

Thank for for checking it out.

I really appreciate you looking into this issue.

Kind Regards

Stephen Bishop

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185141

Thank you for your kind words!

I have a humble request: If you could spare a moment to leave us feedback, it would mean a lot to our team and inspire us to continue improving. You can share your review at the following links:

  1. SP Page Builder Review
  2. Trustpilot Review

We truly appreciate your support!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 8 months ago #185455

@Antonio

Yes, it will be. That fix was done & tested. If somehow you cannot wait for offcial update let us know, we can install you fixed file.

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