The Site Stop Working When I Enable "Enable Social Share"
TKIF2016IT
when i go to template sitting and enalble"Enable Social Share" the site gave error
sorry, there was a problem we could not recover form
template name : shaper_aresmurphy
what shuold i do
Mehtaz Afsana Borsha
Accepted AnswerHi,
Thanks for contacting us and sorry for your issue. You can follow these steps below:
-
Uninstall the template and install it again.
-
Change PHP version to 8.0.x ! PHP 8.1 is not fully supported.
You can check the technical requirements from here:
https://www.joomshaper.com/documentation/joomla-templates/ares-murphy/technical-requirements
NOTE: Make sure you have a full site backup before making any changes.
-Regards.
Paul Frankowski
Accepted AnswerOption No2 that may help:
From Helix Ultimate template take this file: templates\shaper_helixultimate\html\layouts\joomla\content\social_share.php
And using it override that one:
templates\shaper_aresmurphy\html\layouts\joomla\content\social_share.php
If that will not help, let me know, I will prepare 3rd tip.
Make sure that you updated Helix plugin.
Paul Frankowski
Accepted AnswerMaybe in your template that option does not exist. In that case you can hide them using Custom CSS.