Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Toufiq, I gave you access in the hidden description. Toufiq I will ask you to update to Joomla 5 then.. suddenly problems arise

I edited the access. Check it out

Deployed a site on a technical domain. But a couple of problems arose:

1. I can't get into the site's admin panel. Have you changed your password? If so, provide it to me
2. There is an error in the console https://skr.sh/sUNX9AfX53N that needs to be checked
3. I asked you to provide me with an archive of the template with changes (I have another site, on the same template, I would update it myself)

Yes, I managed to get to the site. Everything seems to work. But the template is still version 2.1.0. My goal was to update the template to the latest version. https://skr.sh/sUNk86rrWbu

Yes, everything works, the template has been updated.

1. Now can I transfer the site to the main domain?
2. I still have a site on the main domain амуртех.рф I will also need to update the template and make changes to the mobile version of the site and make the menu items work. What is the best way to do this? Send you an image of the Akiba backup site? Or provide access to the site?

Thanks for the advice, but I can work with backup copies. Then I'll come back to you a little later about updating (template and joomla) the main site амуртех.рф. I'll continue writing in this forum thread, ok?Thanks for the advice, but I can work with backup copies. Then I'll come back to you a little later about updating (template and joomla) the main site amurtech.rf. I'll continue writing in this forum thread, ok?

p/s I'll solve the problems with the other site and we'll continue, ok?

I need your help in changing the mobile view of the template and active menu items. I remember in the last update I was given the template itself with changes.

let me write to you in the chat a little later when I get around to updating this site

Hello Toufiq! I am going to update the Finion template to version 2.1.1 on the main site амуртех.рф and updated the joomla engine to 5.2.5. I have already contacted you earlier, after updating the template, I will need to activate the operating mode and phone numbers in the mobile version of the site. I will provide screenshots https://prnt.sc/NCIojW8r1McT. And also activate the menu items https://prnt.sc/i1UYp87nnN-P https://prnt.sc/J5LFE-64h7MG https://prnt.sc/6mqc5pw5cyhF

Please, when you are ready, write, I will provide you with access to the site

You have already enabled the menu items for me. Even at the stage of website development and during the subsequent template update. So this can be enabled. You can check now that these menu items are working (I haven't updated the template yet) https://амуртех.рф/

I updated the template. I provide access in the secret description. There were errors:

1. https://prnt.sc/GM6_HC0Xr6Ow
2. https://prnt.sc/PCZjjxz-HdOg this element became narrow. Before the update it was like this https://prnt.sc/v5F5i_Y0Qisa

Please correct the errors

Toufiq I gave you access, are you taking care of my site?

Yes, the errors are gone, but there are still two points left: I will need to activate the operating mode and phone numbers in the mobile version of the site. I will provide screenshots https://prnt.sc/NCIojW8r1McT. And also activate the menu items https://prnt.sc/i1UYp87nnN-P https://prnt.sc/J5LFE-64h7MG https://prnt.sc/6mqc5pw5cyhF

Please check now.

https://prnt.sc/Yo9ErY0Csger

yes, everything is fine. Toufiq I have a couple more questions:

1. Joomla 6 will be released soon and I will need to switch to it (update my site). Does this version of the template support version 6 of the engine or will I need to wait for an update?
2. Previously, when the site worked on version Joomla 3, the site blog had a different design, more beautiful. When switching to Joomla 4, the site blog pages began to have a simpler design. Is it possible to somehow return them to their previous design? Below is a screenshot of how it was before https://prnt.sc/mkjS9iXlNcfK https://prnt.sc/m1EM2R5Vp4lY And a link to the web archive https://web.archive.org/web/20231004010723/https://амуртех.рф/servis/blog/spetstekhnika/remont-pogruzchikov

Here is a link to the current design of the blog article https://амуртех.рф/servis/blog/spetstekhnika/remont-pogruzchikov

Toufiq, you didn't answer my second question:Previously, when the site worked on version Joomla 3, the site blog had a different design, more beautiful. When switching to Joomla 4, the site blog pages began to have a simpler design. Is it possible to somehow return them to their previous design? Below is a screenshot of how it was before https://prnt.sc/mkjS9iXlNcfK https://prnt.sc/m1EM2R5Vp4lY And a link to the web archive https://web.archive.org/web/20231004010723/https://амуртех.рф/servis/blog/spetstekhnika/remont-pogruzchikov Here is a link to the current design of the blog article https://амуртех.рф/servis/blog/spetstekhnika/remont-pogruzchikov

Toufiq, there is a problem with the menu. After I click on any menu item (go to any page), I can't go to any menu item. That is, I hover the mouse, and the window disappears. This is clearly visible in your video that you sent me. There, at 40 seconds, this effect appears. It looks like when you activated the menu items for me, you didn't finish something. Please fix this. This is very critical for the site to work. In addition, an extra space appeared https://prnt.sc/CF-aBnWqEdGL I hope I explained it clearly??? That is, try clicking on the menu items and everything will become clear. Please fix this

Yes, the menu works as it should. Thank you. I have a couple more questions. I'll ask them tomorrow. Unfortunately, my work day is over for today.

Hello Toufiq! Another problem is that the finatic services component located on the main page https://prnt.sc/VSjGyRR-Z8al https://prnt.sc/DDKUmkUBMO3e does not work. As you can see, the same photo is everywhere and the same link to the service. Also, the same picture. I went to the SPPB editor, but when trying to edit this component, https://prnt.sc/O36u5GaLzL5P , the editor window closed https://prnt.sc/d3w1L-WVgSLn and it is not possible to edit any component of the page. You just need to refresh the page again, then the editor appears again. What I want to note is that in the page editor the component is displayed correctly, but on the site with an error. Please fix this bug

Please check now. Thanks

Yes, it is now displayed correctly on the site, but there are still problems:

1. In the Editor, I still can't edit this component. I call the editing window, for example, I click on any element, I can't save it. I want to click on the next one, but the window closes. https://prnt.sc/wqYlO3myALbY Only refreshing the page helps.
2. Below on the page is the same component. It is not visible at all in the editor. https://prnt.sc/DJgmRxq3YoHV I also ask you to fix this problem

1. https://prnt.sc/0m7Pbc31GFZD https://prnt.sc/Lo8o2RsyQq1U
2. https://prnt.sc/CUybRnY7BA9B

Toгfiq, you misunderstood me a little, I'm talking about the Finatic Services module.

1. Look, it's also in this part of the page, but it's not displayed in the editor https://prnt.sc/fHPMDSP6eHYA. Here's what's actually on the site https://prnt.sc/fHPMDSP6eHYA. That is, it needs to be enabled here too, so that it's displayed the same way as here https://prnt.sc/fHPMDSP6eHYA

2. In the Editor, I still can't edit this component (Finatic Services). I call the editing window, for example, I click on any element, I can't save it. I want to click on the next one, but the window closes. https://prnt.sc/wqYlO3myALbY Only refreshing the page helps.

I hope I explained it clearly???

here I simulated the problem. I also wrote to you earlier that in this part of the page the addon finatic service also does not work

https://drive.google.com/file/d/1AkLQfiifsQ5S5IfuVgKN-SIvG8VrsTsv/view?usp=sharing

I also wrote to you earlier that in this part of the page the addon finatic services also does not work https://prnt.sc/oE36ofiCzzH2 it is not visible in the editor

1. I don't quite understand - did you manage to play my video?
2. were you able to simulate my problem?
3. are you suggesting that I edit this addon in this editor? https://prnt.sc/4fQmnPJG8dv2

3. are you suggesting that I edit this addon in this editor? https://prnt.sc/4fQmnPJG8dv2

   Yes

Toufiq and the last question. In the future, I will have to update the template and will also need to make changes to the code that you made for me. You can write to me where you entered what, so that later I myself can make corrections. But I remember:

1. In the mobile version of the site, you turned on the site's operating modes and phone numbers for me
2. Made menu items active
3. Corrected the financial services addon

Hi Toufiq. Yesterday I updated the Joomla engine to version 5.3. I switched the site to debug mode and found an error in the finatic_services component. I am attaching a screenshot https://prnt.sc/IKciUgCD96ap. The error text itself: Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Warning: foreach() argument must be of type array|object, string given in /home/a/astkhvxs/xn--80akuqker.xn--p1ai/public_html/templates/finion/sppagebuilder/addons/finatic_services/site.php on line 62 Tell me how critical it is? Should it be fixed? Will there be problems with the subsequent update of the template and the transition to Joomla 6. Site: https://амуртех.рф

in the secret description

yes, there are no more errors. thanks. What was the problem?

1. Is it because I updated sppb and joomla?
2. Will this appear again after subsequent updates?

in which file did you make the correction? and what did you correct? next time I want to try to fix this problem myself...

Thanks Toufiq