403 Errors - Forum | JoomShaper
Awaiting an answer SP Page Builder

403 Errors

Asked by Pump Service Industries 1 year ago Last activity 1 year ago

Hi:

Having issues whereby we get 403 errors when trying to save within Page Builder.

Can you please investigate and advise ?

1 reply

Asfakur Rahman Saikat Staff

Hi there,

Thank you for reaching out, and sorry for the inconvenience.

The issue is related to your hosting server. The backend editor encounters an error, but the frontend editor functions properly. Your hosting provider should be able to assist you. You may need to disable mod_security, or if you're using Cloudflare, try disabling Rocket Loader from the Cloudflare settings.

Note: I have tested your site in a local environment, and the backend editor works fine.

Thank you for your understanding.

Best regards

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