Unable To Install Page Builder 5 On Joomla 4 - Question | JoomShaper

Unable To Install Page Builder 5 On Joomla 4

S

sor

SP Page Builder 8 months ago

Hi,

I am not able to install page builder 5 on Joomla 4. only 3.8 works. and that not quite good. some of the tabs and menus look like they cannot read their style sheets. what do I need to do? I sent many and multiple emails for the support no one really cared. I wanted to return and get a refund and go back to quix but someone after 3 weeks from Joomshaper said try asking in the forum and I want to give this a try. The free version of sp page builder , even the latest version works just alright. but as soon as I bought it , it cannot even be installed. Here is the error text: JInstaller: :Install: Error SQL Duplicate column name 'is_favorite' Extension installation stopped. Error installing component now the whole backend if jumbled up. I cannot do anything. it is all 500 syntax error. how can I uninstall the sp page builder and revive my website?

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4 Answers
S
sor
Accepted Answer
7 months ago #186350

ok, since this was emergency and you did not answer promptly. I did some digging myself and undersood the version 5.3.2 works better than your current version. I went to my host and delete all the sp page from there. then the 500 error was removed. replace the files manually then unsinstalled then installed 5.3.2 and now everything works what is going on with your current version?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #186364

Hello Sor,

Thanks for reaching out to us.

I am apologizes for this delay. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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S
sor
Accepted Answer
7 months ago #187252

Hi Ziaul, I installed an older version and it is working fine.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #187294

Great.

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