Problems With Open_basedir In Thrifted Template - Question | JoomShaper

Problems With Open_basedir In Thrifted Template

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David Mareček

Template 10 months ago

Hello, I'm having trouble with the Thrifted template. I'm getting error messages related to open_basedir. My hosting provider won't let me change the open_basedir settings, so I need to resolve the situation within the template. Warning: file_exists(): open_basedir restriction in effect. File(/site.php) is not within the allowed path(s).

Thank you for your help.

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #186644

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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