Problems With Templates
james fischer
hi, since update to joomla 5.4.5 my dropdown menus no longer function, this is only on the backend area. like the user menu in upper right corner of atun template, it used to create a dropdown when i click on the down arrow, now it does nothing...this is what i see in inspect on chrome when i click the user menu button... dom.min.js?5.3.8:1 Uncaught TypeError: Cannot read properties of undefined (reading 'length') at gt (dom.min.js?5.3.8:1:2558) at dropdown.min.js?5.3.8:1:665 dom.min.js?5.3.8:1 Uncaught TypeError: COLLAPSE: Option "parent" provided type "boolean" but expected type "(null|element)". at a._typeCheckConfig (dom.min.js?5.3.8:1:7103) at a._getConfig (dom.min.js?5.3.8:1:7693) at new Dt (dom.min.js?5.3.8:1:7329) at new a (collapse.min.js?5.3.8:1:505) at collapse.min.js?5.3.8:1:3941 at Array.map (<anonymous>) at collapse.min.js?5.3.8:1:3934 at Array.forEach (<anonymous>) at collapse.min.js?5.3.8:1:3786
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
james fischer
Accepted Answerok, credentials sent, as i said, please be careful, production site with > 3000 users jim
james fischer
Accepted Answeralso, where are you working from? i'll have to open if outside of us.
Ziaul Kabir
Accepted AnswerHi James,
Thank you for the reply.
We checked the issue on our end, but we were not able to reproduce any problem with the backend user dropdown.
Could you please share a screenshot or a short screen recording of the issue when you click the user menu? This will help us understand exactly what is happening on your side and investigate further.
At the moment, everything seems to be working normally in our tests.
Thank you.
Best regards,
james fischer
Accepted Answeri sent a screen recording of the problem, still happening, so when you login, you can click the user menu and you get a dropdown menu? jim
james fischer
Accepted Answergoogle gemini is pointing to sppagebuilder using old calls to js in bootstrap 5.3.8, which was new in joomla 5.4.5, are there any updates to sppagebuilder coming? jim
Ziaul Kabir
Accepted AnswerI didn't found any screen recording, could you please add screenshot of your issues and where is it in backedn login or in front end user login?
Thanks