IMPORTANT ISSUE - HELIX 2.0.12 And Problems With Some Templates - Question | JoomShaper
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IMPORTANT ISSUE - HELIX 2.0.12 And Problems With Some Templates

JF

Jesus Rosado Fernandez

Helix Framework 2 years ago

Hello Support,

With the update from HELIX Framework 2.0.5 to 2.012, at least in the template "FOLIUM" most options in the "Comming Soon" do not work anymore. For example, the CountDown does not work, the Page Content, the Title, etc.

In the attachment are 2 ScreenShots. Picture 1 shows the Comming Soon Screen with Helix 2.05 and picture 2 with Helix 2.012.

WITH HELIX 2.0.5 With HELIX 2.0.5

WITH HELIX 2.0.12 (Missing Options!) With HELIX 2.0.12

is this problem fixable?!

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8 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #111217

Hi

Thanks for contacting us. Could you please give me any screenvideo of your issue? So that I can forward it to our team.

-Regards.

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JF
Jesus Rosado Fernandez
Accepted Answer
2 years ago #111241

Hi,

thank you for your answer and your effort, what exactly should I make a video screen shot of? The update to the latest HELIX version has already run on my side and can not be undone easily. That the "Comming Soon page can't be displayed correctly should be visible as soon as you activate it with the latest HELIX version.

Are the attached ScreenShots sufficient?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #111367

Ok no problem I will add this on our bug list.

Thanks.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #111375

If I may....

In HU 2.0.12 you can enable/disable what you want to display on that page.

info_837_2023.jpg

Maybe you have disabled (off) those, if yes, enable (on) them.

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JF
Jesus Rosado Fernandez
Accepted Answer
2 years ago #111399

Hello all,

@Mehtaz Afsana Borsha Thanks a lot. If there is any more information or maybe a video needed, please let me know. I hang it then in another contribution here purely.

@Paul Frankowski Thank you very much for the answer. Although in fact it is not always possible to exclude that I make such mistakes, or overlook such things, it is in this case unfortunately nothing so. At the moment the "Comming-Soon" is actually deactivated, but when I activate it, the options like title and text/comment and the countdown are not shown. This is all since the HELIX update to 3.0.12.

But I would like to point out again that I am talking about the template "FOLIUM". I will not and can not exclude that this problem does NOT occur with other templates.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #111409

Folium is template based on Helix Ultimate, but it's not raw HU, so it may not work like in raw/orginal template.

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JF
Jesus Rosado Fernandez
Accepted Answer
2 years ago #111411

Yes, I think I know what you mean. But I still don't understand why it worked with HELIX version 2.0.5 and not with the current version. Do I understand you correctly that it would mean that one must adapt the template FOLIUM to the new HU?

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Rüdiger P. Strey
Rüdiger P. Strey
Accepted Answer
2 years ago #112155

Got the same problem with the coming soon page - no text or countdown anymore!

Plus: the elements on some of my websites, boxed layout, are not centered, as the should be, but on the left side now. If I change from boxed layout ot fluid row, everything is centered again... When using Helix 3 as standard the content of the sites are also in boxed layout correctly centered again.

Joomla 4.2.9 - PHP 8.0 / 8.2 and Pagebuilder Pro 3.8.9

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