Problems With The Templates For Joomla 4 - Question | JoomShaper
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Problems With The Templates For Joomla 4

BG

BEATRIZ JIMENEZ GONZALEZ

Template 2 years ago

Dear friends,

Once installed some templates from yours, they caused irreparable troubles to my site: spectrum and macro for example.

It sends the following message:

The GD extension for PHP is not available. Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."

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3 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #128333

Hi there!

Thanks for contacting us.

Have you checked and fulfill all the technical requirements and PHP configuration for those templates, please?

The following conversation may helpfull either:

https://www.joomshaper.com/forum/question/11110

Best Regards

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BG
BEATRIZ JIMENEZ GONZALEZ
Accepted Answer
2 years ago #128433

Thank you.

I have to downgrade the php version from 8.2 to 8.0 Nevertheless Joomla had warned me that 8.0 version and earliest will be outdated next November.

What should I do?

Regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #128945

Hi,

You're welcome:)

We will update our templates regarding PHP version further soon. No worries!

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