Staff replied Templates

Problems with the templates for Joomla 4

Asked by BEATRIZ JIMENEZ GONZALEZ 3 years ago Last activity 3 years ago

Dear friends,

Once installed some templates from yours, they caused irreparable troubles to my site: spectrum and macro for example.

It sends the following message:

The GD extension for PHP is not available.
Sorry, there was a problem we could not recover from.
The server returned a "500 - Whoops, looks like something went wrong."

2 replies

Rashida Rahman Staff

Hi there!

Thanks for contacting us.

Have you checked and fulfill all the technical requirements and PHP configuration for those templates, please?

The following conversation may helpfull either:

https://www.joomshaper.com/forum/question/11110

Best Regards

BEATRIZ JIMENEZ GONZALEZ Asked this

Thank you.

I have to downgrade the php version from 8.2 to 8.0
Nevertheless Joomla had warned me that 8.0 version and earliest will be outdated next November.

What should I do?

Regards,

Rashida Rahman Staff

Hi,

You're welcome:)

We will update our templates regarding PHP version further soon. No worries!

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