Solved Templates

Finion template in Joomla 4.0.4 - error with Template Options

Asked by Joel C 4 years ago Last activity 4 years ago

Successfully installed finion_template_v2.0.1.zip into joomla v4.0.4. When selecting Template Options button on the finion Templates:Edit Style page, the resulting helix page displays shows a 'Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."' error.
Initially the error page showed additional warning at top: "Missing Webfonts.json File. Please Go To Advanced > Font Settings And Add Google Font Api And Update." From a search of forum found this item https://www.joomshaper.com/forum/question/7207?order=newest which had a webfonts.json that I put into the templates\finion\webfonts folder, and that warning went away but still have the "Sorry" page.

Additional info from submitter - I turned on debug in the configuration.php file and error shows as:
Error
Failed opening required 'etpub\wwwroot\joomla4\templates\finion\html\com_content\article\default.php'

There is a file named default.php in the noted directory (starting at c:\inetpub - I assume the message cutoff the initial part of the path). I believe permissions are valid so not sure why error ocurring.

One other observation - the helix ultimate page shows helix v2.0.5

Accepted answer

Marked as the solution
Joel C Asked this

I found in trying another template in joomla v4 (rhino) that my php gd extension was improper, and have resolved that so error no longer occurs, although not sure page image is proper

3 more replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Joel C Asked this

Added Joomla administrator info to hidden content. Thanks.

Toufiq Senior Staff

I just added google font api key inside the typography area and error issue solved. Thanks

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