Finion Template In Joomla 4.0.4 - Error With Template Options - Question | JoomShaper
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Finion Template In Joomla 4.0.4 - Error With Template Options

JC

Joel C

Template 3 years ago

Successfully installed finion_template_v2.0.1.zip into joomla v4.0.4. When selecting Template Options button on the finion Templates:Edit Style page, the resulting helix page displays shows a 'Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."' error. Initially the error page showed additional warning at top: "Missing Webfonts.json File. Please Go To Advanced > Font Settings And Add Google Font Api And Update." From a search of forum found this item https://www.joomshaper.com/forum/question/7207?order=newest which had a webfonts.json that I put into the templates\finion\webfonts folder, and that warning went away but still have the "Sorry" page.

Additional info from submitter - I turned on debug in the configuration.php file and error shows as: Error Failed opening required 'etpub\wwwroot\joomla4\templates\finion\html\com_content\article\default.php'

There is a file named default.php in the noted directory (starting at c:\inetpub - I assume the message cutoff the initial part of the path). I believe permissions are valid so not sure why error ocurring.

One other observation - the helix ultimate page shows helix v2.0.5

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4 Answers
JC
Joel C
Accepted Answer
3 years ago #54126

I found in trying another template in joomla v4 (rhino) that my php gd extension was improper, and have resolved that so error no longer occurs, although not sure page image is proper

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #54102

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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JC
Joel C
Accepted Answer
3 years ago #54117

Added Joomla administrator info to hidden content. Thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #54223

I just added google font api key inside the typography area and error issue solved. Thanks

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