Images Not Displaying In Articles Slider SP PB 5 - Question | JoomShaper

Images Not Displaying In Articles Slider SP PB 5

YC

Yusi Computers

SP Page Builder 7 months ago

Background images are not displaying in the Articles Slider. It was working correctly a month ago, but it is no longer functioning now.

I am using the "blog media" feature iamges as usual, but the article images are not showing up. The images themselves do not contain any spaces or special characters in their filenames, and there are no file type restrictions in Joomla (I've confirmed that both .jpg and .png files should be supported).

SP page builder 5.5.2 Joomla: 5.2.4 Template: Gazette 2.0.4

Website: metropolionline.com

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5 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #186936

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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YC
Yusi Computers
Accepted Answer
7 months ago #187018

Hi Atick, thank you for your prompt response. Credentials to access were pprovided to you in the hiddend content.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187071

I apologize for the inconvenience. The issue was caused by the Joomla 5.2.4 update, which introduced some syntax changes. I have now fixed the issue.

If you come across any other articles without images, simply re-upload the featured image for the article, and that should resolve the problem.

Please let me know if you need any further assistance.

Best regards

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YC
Yusi Computers
Accepted Answer
7 months ago #187178

Thank you for your prompt respose an support. By any chance it's possible to now how you solved the issue?

Best regards!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187190

You're very welcome! I resolved the issue by reuploading some of your article images. Let me know if you need any further assistance.

Please marked the issue as solved.

Best regards

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