BUG With Multi Langual Setting - Question | JoomShaper
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BUG With Multi Langual Setting

Laurent

Laurent

Helix Framework 7 months ago

Hi,

On latest helix release. On multi langual website. On articles settigns, when I enable this setting https://prnt.sc/Vik-6gXh9Yb6 I get this error on front-end https://prnt.sc/GjwWTl0rGhde I have tested to assign Cassiopeia template to menu item and works fine. When assign helix template to menu item, I get the error.

Could you please fix it?

Thanks L.

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16 Answers
Laurent
Laurent
Accepted Answer
7 months ago #187431

any news?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #187443

Hello Laurent,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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Laurent
Laurent
Accepted Answer
4 months ago #194557

any news please?

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Laurent
Laurent
Accepted Answer
7 months ago #187496

no I can't sorry, website is installed locally only for the moment. please test by yourself. you don't need any access. test on your own test website you will see ;-)

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Laurent
Laurent
Accepted Answer
6 months ago #188959

any news about this bug fix?

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Laurent
Laurent
Accepted Answer
5 months ago #192974

any news?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194587

I didn't found this type of issues,

Could you please create a backup using Akeeba, then share it with me.

Thanks for your cooperation

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Laurent
Laurent
Accepted Answer
4 months ago #194624

have you reproduced all the steps describded in my first post?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194627

You’ve shared a screenshot in a different language, and we weren’t able to find the same settings on our end.

If you could provide a backup of your site, it would help us investigate the issue more effectively.

Best regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #197332

The issue has been resolved and the fix will be included in the upcoming release.

Thank you for your patience!

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Laurent
Laurent
Accepted Answer
4 months ago #194677

I have added a video in Hidden Content to show you the issue. Please download it ASAP, download link will expire in 3 days.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194747

We’ve identified the issues—thank you for your support.

I appreciate your patience. The fix will be included in the next release.

Thanks again.

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Laurent
Laurent
Accepted Answer
4 months ago #194767

ok thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 months ago #194783

You are most welcome.

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Laurent
Laurent
Accepted Answer
3 months ago #197186

any news please?

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Laurent
Laurent
Accepted Answer
3 months ago #197336

ok thanks

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