SP Page Builder pages shows a blank page when I try to edit in the Frontend Editor - Forum | JoomShaper
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SP Page Builder pages shows a blank page when I try to edit in the Frontend Editor

Asked by David Springer 1 year ago Last activity 1 year ago

Hi,

I am using SP Page Builder Pro 5.3.7 on Joomla 4.4.8 with PHP 7.4.33. The site and SP Page Builder were upgraded late last year but this is the first time that I needed to access the page(s) in question.

There two SP Page Builder pages which I get a blank page (i.e. the right pane of the screen is blank) when I try to edit them in the Frontend Editor. Both pages will load and display well on the frontend for site visitors.

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Please check now

2 more replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

David Springer Asked this

Hi. Thank you very much. Please see what I have shared.

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