SP Page Builder Pages Shows A Blank Page When I Try To Edit In The Frontend Editor - Question | JoomShaper

SP Page Builder Pages Shows A Blank Page When I Try To Edit In The Frontend Editor

DS

David Springer

SP Page Builder 7 months ago

Hi,

I am using SP Page Builder Pro 5.3.7 on Joomla 4.4.8 with PHP 7.4.33. The site and SP Page Builder were upgraded late last year but this is the first time that I needed to access the page(s) in question.

There two SP Page Builder pages which I get a blank page (i.e. the right pane of the screen is blank) when I try to edit them in the Frontend Editor. Both pages will load and display well on the frontend for site visitors.

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3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187919

Please check now

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187761

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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DS
David Springer
Accepted Answer
7 months ago #187832

Hi. Thank you very much. Please see what I have shared.

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