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Error Page Since 've Change Single Product Page To Put A Video

J

Jose

EasyStore 6 months ago

Hello,

Ive this issue when i hit the prewiw button after editing the single product page in the easy store single page edition.... oups

i've change something, in the layout and now the page does not appers any more...

https://ibb.co/PZWJ42y1 https://ibb.co/LDHhn4L6

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11 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #187952

Hello Jose,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please edit the EasyStore Storefront and Single page from the backend editor. On the frontend editor, there are dummy data shown. So, it might create confusion.

Best regards

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J
Jose
Accepted Answer
6 months ago #187959

hello

That's what ive done and i got the error page... im not sure to undertsand what you mean with "dummy data"

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #188055

Please share the error page location and link. I will check it.

On the frontend editor, no real data is shown for Storefront and Single page. Only sample data is shown.

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J
Jose
Accepted Answer
6 months ago #188059

Hello,

Ok i ll do that, only sample data? i have to check that...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #188096

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #188482

Sorry, it looks good now. Will you please update EasyStore and check?

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J
Jose
Accepted Answer
6 months ago #188142

it is done, but im not sure how to share it here, how do i do ?

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J
Jose
Accepted Answer
6 months ago #188143

Right you can get it from the backend :

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J
Jose
Accepted Answer
6 months ago #188568

Ok thank, i ll see if there is an error page again or not.

Yes is it already updated ! Thanks : )

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #188603

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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