I have A Problem With The Accordion Addon - Question | JoomShaper
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I have A Problem With The Accordion Addon

S

Sergio

SP Page Builder 7 months ago

Hello, I'm trying to add an accordion to my page, and it shows me this error:

Unhandled Runtime Error

TypeError: t.replace is not a function

Please open the browser console for more information! Call Stack children

(2:1337897) x

(2:78188) xs

(2:560423) xl

(2:617255) yc

(2:606409) mc

(2:606337) pc

(2:606198) rc

(2:603005) sc

(2:603394) zo

(2:544269) 4448/tc/<

(2:600946)

How can I fix the problem?

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16 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187946

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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S
Sergio
Accepted Answer
7 months ago #188008

Please find here the access data. The page is ""prueba quorum".

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188045

Please check the hidden content

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S
Sergio
Accepted Answer
7 months ago #188088

Please, try now

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188089

I need super user access

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S
Sergio
Accepted Answer
7 months ago #188115

Ok. Got it

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188117

Please check now

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S
Sergio
Accepted Answer
7 months ago #188126

Perfect. Thank you.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188383

Please marked the issue as solved

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S
Sergio
Accepted Answer
7 months ago #188433

This problem is solved, but now I can't change any option in the accordion.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188438

Please share a screen reading of the issue

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S
Sergio
Accepted Answer
7 months ago #188499

There is no error, but when I change any option, nothing on the website is modified—color, radius, border, etc.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188562

Apolozy for the inconvenience. This is not an issue but rather a result of the accordion addon being overridden by the template you are using. The template has a fixed design, which is why changes to options such as color, radius, and border are not reflecting. Thank you for your understanding and patience.

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S
Sergio
Accepted Answer
7 months ago #188705

Ok. Is there any alternative for changing these options?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #188707

You can remove JRoot/templates/shaper_floox/sppagebuilder/addons/accordion directory to remove the override and use the Original SP Page Builder one.

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S
Sergio
Accepted Answer
7 months ago #188829

Ok. Thanks.

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