Support For Vertical Video Display With Modal Popup - Question | JoomShaper
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Support For Vertical Video Display With Modal Popup

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SP Page Builder 7 months ago

I need your support with an issue I'm experiencing when using the "Modal Popup" addon. When I use this extension to display a vertically formatted video, it appears within a horizontal window, causing a misalignment.

Is there a setting that allows me to display the video correctly in a vertical format without fitting it into a horizontal window?

Thank you in advance for your help.

Best regards, Salvatore Inicorbaf

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Website
https://www.airbasket.it/2526
5 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #187993

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screenshot of your issue?

-Regards.

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Accepted Answer
7 months ago #188051

https://www.airbasket.it/1.png https://www.airbasket.it/2.png

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #188327

Is this ok now?

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Accepted Answer
7 months ago #188374

If you go to this link https://airbasket.it/2526/index.php/video-channel and go to the "PLAY REEL" button the popus is a horizontal rectangle compared to the video which is a vertical rectangle. How can I change it?

https://www.airbasket.it/image1.png

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #188522

Oh I got it. Sorry there is no default option to do that, you have to customize it yourself as we do not provide customization support. Sorry for that.

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