HELP - URGEDND - Page Content Changed O Other Page - Question | JoomShaper

HELP - URGEDND - Page Content Changed O Other Page

Frank

Frank

SP Page Builder 7 months ago

Hello, i made some changes to a page inside the builder - and saw, that the results dont wored for me.

So i clicked on the back-button inside the builder and saw the chages are steppung back. But suddenly i saw all items are from homepage now. Not the worked page any more ...

What is this - never saw a fail like this?

Now i have two homepages and a nother page is gone - away - now, where to fint this and how to restore this?

I made backups some time ... but not this day as i worked on many changes ... so please assist.

The page i am speaking about is "Über uns" in pages list inside the builder. I made a copy directly after this ... but is also is same as homepage ...

Thanks for a quick help

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3 Answers
Frank
Frank
Accepted Answer
7 months ago #188137

Where to find in the the database the contents (texts)?

All text where made new before this fail. In Backup, only a few days ol, are the old ones ... Thank you!

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Frank
Frank
Accepted Answer
7 months ago #188157

In meantim i created this page new ... but any idea, what is reason for this? Worked in this page inside builder, made some changes ... clicked on back-button and suddenly this page is the homepage. No saving done - closed the window. Opening that page again, it IS the homepage instead the different page ... but name and all is the same. BUT ... in the column where is displayed who worked on this (mostly "Admin" here) ... there was shown nothing.

Thank you for feedback anyway,

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Toufiq
Toufiq
Accepted Answer
Senior Staff 7 months ago #188282

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your page builder pages and it works fine.

https://prnt.sc/yLn7CG-QvWN8

Duplicated page

https://prnt.sc/B5Jebejs94Q2

Is it possible to share a screencast video about the full scenario?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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