Valid Licence Not Accepted - Question | JoomShaper
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Valid Licence Not Accepted

K

Kirti

SP Page Builder 7 months ago

Hi - I downloaded Helix Quickstart and installed it. However, despite, entering my valid licence it still shows that I need to upgrade to pro version. I even added the domain blogs.hotkhana.com to my licence

Can you help please?

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2 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #188937

Hi

Thanks for contacting us and sorry for your issue. Please insert the license key from your dashboard, here

https://www.joomshaper.com/dashboard

  • License Key (long, 32 digit code)
  • and email (the same one you used during the registration process).

To do that, go to SP Page Builder Dashboard>Settiings>License & Update

https://www.joomshaper.com/images/2023/07/13/License-key.jpeg

Then Clear your Joomla and Browser cache, then check again.

-Regards.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 months ago #198840

Hi

Is this solved now? If yes, you can then close this post by accepting the answer.

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