Video Not Auto Playing - Question | JoomShaper
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Video Not Auto Playing

John Juhl

John Juhl

SP Page Builder 6 months ago

Hi guys, why wont my mp4 video autoplay?

I have set it to autoplay, and the video is stored on my own website (not Vimeo/YouTube)

Is it a bug - or have I misunderstood something?

kr / John

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2 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #189287

Hello John Juhl,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #197812

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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