How to add a state not avaiable in list for shipping address? - Forum | JoomShaper
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How to add a state not avaiable in list for shipping address?

Asked by claudia 1 year ago Last activity 1 year ago

"Good morning, how can we add a province to the dropdown list? We need to add Arezzo. Thank you!"

https://ibb.co/6cnzhrvb

5 replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

claudia Asked this

yes

claudia Asked this

Any news?

Ziaul Kabir Staff

Our latest build will be released soon, When update available please install it, It will fix your issues.

Thanks

claudia Asked this

Thanks for the update. Perfect!
However, I would like to know where I can access and update this list manually, without necessarily having to wait for the next build release.
Thanks for your understanding.

Ziaul Kabir Staff

Hello,

Since this is related to your orders, making manual changes could potentially cause issues. I kindly recommend waiting for the next update, which will be released soon.

Thank you for your understanding!

claudia Asked this

I understand, and I’ve already installed your latest update.
However, several cities are still displayed only in English or are completely inaccurate. For instance:

Milan should be shown as Milano.

Apulia should be removed entirely, as it's a region (Puglia), not a city.

Just out of curiosity, where did this list come from? It would be helpful to know the source to better understand these inconsistencies.

Thanks again for your attention!

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