Contact Form No Longer Works With 5.5.4 (Joomla 3.10)
Ingo Krah
Hello everyone, Since updating to Page Builder version 5.5.4, the contact form no longer works under Joomla 3.10.12 (yes, I know, it's old).
I get the following error message in the frontend:
0 - Too few arguments to function Joomla\CMS\Session\Session::getInstance(), 0 passed in /Users/ingokrah/Sites/holgis/components/com_sppagebuilder/addons/ajax_contact/site.php on line 109 and at least 2 expectedIf I hide the contact form in the Page Builder, the page displays correctly. The error also occurs in the default template. I've also tried removing and re-adding the contact form, but the error persists.
Is there a solution?
Atick Eashrak Shuvo
Accepted AnswerPlease remove those 3 directory from your server.
JRoot/components/com_sppagebuilder/addons/dynamic_content_collectionJRoot/components/com_sppagebuilder/addons/dynamic_content_imageJRoot/components/com_sppagebuilder/addons/dynamic_content_text
Atick Eashrak Shuvo
Accepted AnswerHello,
Thank you for reaching out.
Please note that the latest version of SP Page Builder (5.5.x) requires at least Joomla 4.4.x to function properly. The error you're encountering is due to incompatibility with Joomla 3.10.12, as the underlying Joomla framework has changed significantly in later versions.
If upgrading Joomla is not currently an option, we recommend downgrading to SP Page Builder 5.4.6, which remains fully compatible with Joomla 3.x and should restore the functionality of the contact form.
Let us know if you need assistance with the downgrade process.
Best regards
Ingo Krah
Accepted AnswerThanks for the quick reply.
Can you give me a best practice for downgrading? Can I download version 5.4.6? Otherwise, I'll get it from the backups.
Best regards
Atick Eashrak Shuvo
Accepted AnswerYou can download it from here www.joomshaper.com/downloads/extension/sp-page-builder-pro-next
Ingo Krah
Accepted AnswerWhat should I keep in mind when downgrading? Can I simply install version 5.4.6 over 5.5.x?
Paul Frankowski
Accepted AnswerYes, but full backup first. And you need to remove some "new" files.
And you have to keep older SPPB 5.4.x until you are still in J3.x
Ingo Krah
Accepted AnswerIf I install version 5.4.6 over version 5.5.4, the SPPB no longer works. In the frontend, I get the message:
0 - Class "JoomShaper\SPPageBuilder\DynamicContent\Services\CollectionsService" not foundThis service wasn't available in version 5.4.6.
And in the backend, I only see the 'Something went wrong!' icon and a 'Back to Admin' button.
If I then reinstall version 5.5.4, everything works again, except for the contact form.
Paul Frankowski
Accepted AnswerThose are addons used in SPPB 5.5.x only , so older version cannot connect with them. That's why you have error message.
You can also rename folder "components/com_sppagebuilder" and reinstall SPPB 5.4.6 Pro. Then only needed folers and files will be uploaded.
Unfortunately, such are the inconveniences of using the old version of the CMS.