The Page (article) Export Function Fails If There are Media Files In The Contents Whose Name Contains Spaces - Question | JoomShaper
🎃 Halloween Sale is Live! Get 35% OFF on all plans. Sale ends soon! Get Offer

The Page (article) Export Function Fails If There are Media Files In The Contents Whose Name Contains Spaces

Claudio

Claudio

SP Page Builder 6 months ago

The page (article) export function fails if there are media files in the contents whose name contains spaces

this is the response:

message "Failed to copy media file: https://www.mmairo.com/images/articoli/Nova_Bowl_L/images/2 MMairo_Nova_bowl_L_ambient.jpg" error "URL using bad/illegal format or missing URL" (file name is "2 MMairo_Nova_bowl_L_ambient.jpg"

0
6 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190036

Hi Claudio,

Thanks for reporting this.

The export issue occurs because the file name contains spaces, which causes URL formatting problems. We’ve reported this to our dev team.

In the meantime, please rename media files to remove spaces — use hyphens or underscores instead (e.g., 2-MMairo_Nova_bowl_L_ambient.jpg).

Tip: It’s best to avoid spaces in file names for web use to prevent export or link errors.

Let us know if you need help with anything else.

Best regards,

0
Claudio
Claudio
Accepted Answer
6 months ago #190428

Do you know "%20" ? It's the year 2025!!! Thank you.

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190432

When a space is used in a URL, it is automatically encoded as %20 to prevent issues, since spaces are not allowed in URLs.

0
Claudio
Claudio
Accepted Answer
6 months ago #190436

Exactly!!! Why should I rename all my files? Fix it!!!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190438

I’ve forwarded this to our development team. Hopefully, it will be addressed in the next release.

Thanks!

0
Claudio
Claudio
Accepted Answer
6 months ago #190706

ok, I understand but don't wait until 2026... it's a very important feature Thank you again.

0