Issue In Orbit - Default Price is Not Displayed - Question | JoomShaper
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Issue In Orbit - Default Price is Not Displayed

M

Martin

Template 6 months ago

In the Orbit template, the default price is not displayed on the product page. Only the discounted price is visible.

https://prnt.sc/Md2DWNVGkXSu

https://prnt.sc/geDKhnH34FON

There really is a setting missing, because the information is also missing on the JS page.

https://prnt.sc/dqDIcfVv4dKT

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14 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190809

Apolozy for the inconvenience and the delayed response due to the weekend.

Please add the following CSS code to your Template Options -> Custom Code -> Custom CSS

.orbit-product-details .easystore-price-original {
    display: flex !important;
}
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M
Martin
Accepted Answer
6 months ago #190810

Hi Atick,

days off are also a must!

Thanks for the tip, but the layout still needs some tweaking ;)

https://prnt.sc/bhB0gmPdbJgw

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190814

Please set those in the addon settings. www.joomshaper.com/documentation/easystore/price

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M
Martin
Accepted Answer
6 months ago #190847

Either way, it doesn't make things any better ;)

https://prnt.sc/elsniILiBEnf https://prnt.sc/ag3k6NoS4UML

Only the decimal point is adjusted to some extent. Nothing happens with the symbol, despite the correct setting. There is no setting for the position before the decimal point.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190850

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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M
Martin
Accepted Answer
6 months ago #190853

THX Atick!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190855

Please check now

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M
Martin
Accepted Answer
6 months ago #190857

Despite my glasses, what setting have I overlooked?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190858

The font size of the original price was not set correctly.

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M
Martin
Accepted Answer
6 months ago #190859

Small cause, big effect.

THANKS for your help Atick!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #190860

You're very welcome! Sometimes it’s the smallest details that make the biggest impact. Glad I could help—don’t hesitate to reach out if anything else comes up.

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D
digitalconnect
Accepted Answer
4 months ago #195193

Hi guys,

I'm experiencing the same issue with the shaper_helixultimate - Default template.

Only the discounted price is visible — the original (strikethrough) price doesn’t show up.

I tried adding the following CSS:

.easystore-price-original { display: flex !important; }

…but unfortunately, it didn’t seem to have any effect.

Do you have any tips or suggestions for me as wel? 😊

Thanks in advance, Matt

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195255

Please create a new forum post regarding your issue

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D
digitalconnect
Accepted Answer
4 months ago #195266

It’s the same issue. Don’t you want all possible solutions considered together? It seems odd, but okay:

https://www.joomshaper.com/forum/question/39817

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