Default Price is Not Displayed - Question | JoomShaper
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Default Price is Not Displayed

D

digitalconnect

EasyStore 4 months ago

Hi guys,

I'm experiencing the same issue with the shaper_helixultimate - Default template.

Only the discounted price is visible — the original (strikethrough) price doesn’t show up.

I tried adding the following CSS:

.easystore-price-original { display: flex !important; }

…but unfortunately, it didn’t seem to have any effect.

Do you have any tips or suggestions for me as wel? 😊

Thanks in advance, Matt

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5 Answers
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digitalconnect
Accepted Answer
4 months ago #195622

Guys, its working at this point. I guess it was updated with the lastest update? This can be marked as fixed.

Thanks for your time.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195275

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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D
digitalconnect
Accepted Answer
4 months ago #195277

Yes absolutly. Backup is made :)

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195482

Apologies for the delayed response — we’ve been observing the Eid holiday here.

Could you please share a full backup of your website? This will allow me to test the issue thoroughly in a local environment and provide a more accurate solution.

Thank you for your understanding, and I look forward to your reply.

Best regards

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D
digitalconnect
Accepted Answer
4 months ago #195564

Yes sure :)

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