Can't Upload Images - Question | JoomShaper
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Can't Upload Images

R

Robert

SP Page Builder 6 months ago

Hi i can't upload images in sppb. I got an error. In Joomla articles I can upload an image. is it possible to take a look please?

details in hidden

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7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #191260

Hello Robert,

Apologies for the inconvenience you're experiencing.

The issue you're encountering when trying to upload images in SP Page Builder is caused by a missing PHP extension called GD. This extension is required for image processing and is not currently enabled on your server.

We kindly recommend contacting your hosting provider and asking them to enable the GD extension for PHP. Once it is enabled, the image upload functionality in SP Page Builder should work as expected.

Please let us know if you need any further assistance.

Best regards

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R
Robert
Accepted Answer
6 months ago #191264

Thank you very much, obviously this host isn't optimized for Joomla at all considering I must have activated already yesterday. I have made screenshot. can you please take a look if everything is selected now what I need?

image url in hidden

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #191265

Could you check now is the issue solved?

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R
Robert
Accepted Answer
6 months ago #191267

Ow sorrry, yes I have selected the GD extension and image upload works fine now, Thank you for that

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #191268

No worries at all, and I’m glad to hear the image upload is working now after enabling the GD extension. If you need any further assistance, feel free to reach out!

Please marked the issue as solved

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R
Robert
Accepted Answer
6 months ago #191269

Is everything what I need selected now in PHP selector?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #191270

Yes

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